Citizen Self Service Portal (CSS)

As part of our goal to make paying for Sewer Bills and Animal Licenses easier for you, The City of Fontana has implemented an online account management and bill payment system.   After registering for an account you will be able to look up and link your Bi-Monthly Sewer Billing Account or pay for a dog license that has already been applied for and created.

Please click on the tabs below for detailed instructions on how to register and more. 

  1. How to Register for an Account
  2. CSS - Linking Sewer Account
  3. CSS Process for Dog License Request & Online Payment 

How to Register for a Citizen Self-Service (CSS) login 

1. Go to and click on the Citizen Self Service link in the left column 
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2. Click on the “Register for a new account” linkHow to Login css image2

*If you have an existing account, you will be required to re-register. Instructions (PDF)

3. Enter your email, information and create a password that meets the requirements and then click the REGISTER buttonHow to login Css image 3 

4. You will receive a confirmation email to validate your account.   You must click on the link provided to activate your new account.How to login CSS Picture5

5. Once you verify and activate your account go back to and login with your new account by either clicking on the ‘Citizen Self Service link on the left column or the login icon in the top right corner.How to login CSS Picture6